(Canadian Press) The federal taxpayers’ ombudsperson is recommending better unconscious bias training for employees of the Canada Revenue Agency’s charities directorate.
In a report Monday on the fairness of the audit process for registered charities, François Boileau said the training should be mandatory for all employees involved in the audit process, including decision-makers.
However, Boileau said that due to obstacles in accessing relevant information, he could not examine the issues “deeply enough” to assess the existence of bias in how the revenue agency applies its processes.
Following her participation in a national summit in 2021 on Islamophobia, Revenue Minister Diane Lebouthillier asked Boileau to conduct a systemic review of the concerns of Muslim-led charities about their treatment by the revenue agency.