(BBC) The fire service response after the Manchester Arena attack was a “catastrophe” as senior officers argued over who to deploy, an inquiry heard.
Communication and command failures meant fire crews took more than two hours to get to the arena after the bombing in May 2017.
Fire service group manager John Fletcher told the inquiry the failed response still deeply affected him.
He said he had “never been in such a dark place” by the end of the night.
“I was completely devastated,” he said.
“Everything that we put in place for this type of scenario, I thought we had a really good capability and it was just a catastrophe, really.”